Gym etiquette
- 1. Always use a training towel when exercising. Cover the surfaces of the gym equipment and benches with the towel.
- 2. Keep your own drinking bottle with you during your workout.
- 3. Take care of your cleanliness and personal hygiene. Avoid using perfume.
- 4. Always wear appropriate training clothing and indoor footwear. Training with bare feet or socks is prohibited.
- 5. Always return exercise equipment to its original position and wipe the equipment after use.
- 6. Free up devices for others to use between your sets. It is forbidden to reserve equipment, with the exception of Energy staff members.
- 7. Leave your shoes in the spaces or shelves provided to keep the fitness center tidy.
- 8. Use only liquid magnesium.
- 9. Dropping weights is prohibited. Always handle exercise equipment and weights safely.
- 10. Arrive for group exercise classes on time. It is forbidden to enter or leave a class while it is in progress.
- 11. Only Energy staff members may instruct customers for a fee on our premises.
- 12. Avoid talking on your cell phone at the gym.
- 13. Filming other customers on our premises without permission is prohibited.
- 14. If you notice a fault in any equipment or instrument, notify the staff.
Thank you for following our gym etiquette and making the training experience pleasant for everyone!
Terms of contract
1. RULES
(1) Log in with your gym pass each time you arrive at Energy. Proof of identity must be provided upon request. We charge a fine of 250 euros for each misuse of a gym pass, such as letting another person go to the gym with their own pass. (2) If the customer significantly disturbs other customers by his conduct on Energy's premises, we will charge the customer a fine of 500 euros. (3) If the customer intentionally damages Energy's equipment, property or furniture, he is obliged to repair the damage in full. (4) Children must not be in the gym (e.g. while waiting for their parents) for safety reasons. However, persons under the age of 18 may be granted access to the gym for their own training, with the permission and responsibility of a guardian. (5) Lockers in changing rooms may only be used while training at the gym. Energy staff regularly inspect and empty cabinets. We keep the items collected from the lockers for 14 days. We charge a fine of 100 euros for taking a locker key outside of our premises. (6) If a member / customer does not follow the rules and instructions, or otherwise behaves contrary to good manners towards our other customers or staff, membership may be terminated. In this case, the payments made will not be refunded. (7) You are responsible for your own safety while exercising on or near the fitness center. Energy is not liable for losses due to theft, burglary or any other similar cause. Energy shall not be liable for any damage to the property of members or other visitors, nor for personal injury to a member resulting from an accident or the actions of another customer. Each customer is responsible for ensuring that his or her state of health is such that he or she can participate in the services provided by Energy. (8) Energy shall be notified without delay of any change in personal and contact details. (9) We charge 30 euros for a lost or broken locker key, for the replacement and repair costs of the lock. Payment will not be refunded even if the key is found later. We also charge 80 euros for opening the locker outside reception opening hours. (10) A member / customer may not provide gym instruction, group instruction, physiotherapy or other similar services for a fee paid by the customer, unless otherwise agreed in writing with Energy. Energy will charge the instructor a fine of 250 euros for each violation of this term.
2. MEMBERSHIP
All persons who have paid a membership fee are considered members of Energy. A person under the age of 18 may exercise at Energy under the responsibility of the guardian that has signed this contract. A person who wishes to become a member of Energy must complete and sign a membership agreement. Energy has the right to transfer this agreement to a third party without the consent of the member.
3. MEMBERSHIP TAG, DATA PROCESSING AND CHANGE OF CONTACT DETAILS
A membership tag is issued to the member for verification of membership. A membership tag must always be presented at the gym when visiting or if requested by the gym staff. The loss of a membership tag must be reported to Energy without delay. In case of change of personal details or contact information such as name, telephone number, address, account number, etc., Energy must be notified without delay. Energy stores all members’ information in their information system, and processes them according to the General Data Protection Regulation (GDPR). In the event of loss of membership tag, the member is required to redeem a new tag in exchange for the lost tag for a fee. Damaged tags are exchanged free of charge. A membership tag may not be given to another person. For each abuse Energy charges a fee of 250 euros from the member. Use of a membership tag requires identification either by using a photo that has been photographed at Energy and stored in their information system or by displaying an ID with a photograph at each visit.
4. SERVICES PROVIDED
Members have the right to use Energy's services during the term of the membership under the terms of this agreement.
5. VALIDITY PERIOD OF THE MEMBERSHIP
Membership is valid for the period stated in this contract. Membership is personal. Membership that is valid until further notice will continue automatically on a monthly basis unless the member terminates the contract in accordance with the termination notice. The customer must have the required written evidence in the case of termination of contract or freezing the contract for a fixed period. Termination, freezing or transfer of membership can be done orally at the reception or in writing.
6. FREEZING THE MEMBERSHIP
Ongoing memberships as well as fixed-term memberships of 6 months or longer may be frozen for a maximum of three (3) months each year. The length may be longer if the member is unable to use the gym, for example due to disability or staying at a location where there are no Energy branches. Such reasons shall be given in writing. The length of a single freeze must beat least 2 weeks. Freezing periods in ongoing memberships are credited to invoicing. Freeze periods of fixed-term memberships postpone the date of termination of the contract by the length of the freeze. Outstanding invoices at the time of freezing must be paid as normal by the invoices' due date. Freezing does not change the total payable amount of fixed-term contracts. Membership may not be suspended if the four (4) week notice period is in progress.
7. TERMINATION OF THE MEMBERSHIP
Ongoing memberships shall be terminated in writing no later than four (4) weeks before the expiration of the term of the contract. The Energy representative will acknowledge the received notice of termination. Membership can be terminated without the consequences of termination only if the member moves permanently to a location where there are no Energy branches or if a physician confirms a physical disability that prevents exercising. Migration is verified by postal migration notice and health changes are verified by a medical certificate. In order to prevent abuse, in the event of premature termination of a temporary membership, the customer must pay for the time spent on the temporary membership at the price of the current membership. Termination may not be made during the break so that the break period would expire at the end of the notice period - the break period ends on the date of termination and the four (4) week notice period takes effect. Membership is available for notice.
8. PRICE CHANGES
The price of membership is fixed during the rest contract period. After that, after notifying the customer at least 60 days before the price changes take effect, Energy may increase or lower the membership fee. Energy will notify of the changes on the notice boards of the fitness centers and email to those members that have submitted their email address to Energy. No changes can be made to the price of a prepaid membership agreement. Upon expiration of the prepaid membership agreement, the member may redeem the new membership agreement in accordance with the price list currently valid. Energy is required to notify the member of any change due to a VAT change or for any other reason at least one month before such changes to the fares are put into effect. A member can extend a contract period, but the contract period can not be shortened.
9. SELLING ON CREDIT
Energy can provide a member with the option of purchasing services on credit. A separate credit limit is specified for the account. Purchases marked on the credit are charged monthly by the member. Repeated late payments cause the right to use the credit to be lost.
10. LIABILITY FOR PAYMENTS
If the agreed payment for the services does not occur as required by payment terms, the member's right to use the services will be terminated until payment is made. In case of repeated failures to make payments as required, Energy interprets the member to have violated the contractual terms and the remaining contractual term matures immediately due to be paid. Another person or company may take over the fees or part of the fees in accordance with the membership agreement. The other payer may, at any time without notice or giving a reason, suspend payment of such payments. In this case, a full-time member is always liable for all payments made in the contract personally. Energy has the right to charge late payment and a reminder fee for late payments.
11. CHANGES OF SERVICES AND TERMS OF CONTRACT
Energy reserves the right to keep the fitness center closed, to alter the opening hours and to make changes to holidays, public holidays, etc. Energy will notify of the changes on the notice board on the fitness center and email to those members who have submitted their email address to Energy. Energy reserves the right to change or limit the number of equipment and services in use. Energy reserves the right to change these terms and conditions, provided that the changes do not result in a change in the core content of the agreement.
12. APPLICABLE LAW AND DIFFERENCES
Finnish law applies to this contract. Disagreements arising from this agreement that can not be resolved by mutual negotiation are dealt with in the District Court of Appeal.
Welcome to Energy!
A one-time visit is personal
An ongoing membership that can be terminated at any time with four weeks' notice